OUR RETURNS POLICY
We offer returns within 14 days of receiving your order. You can return your product for a refund, store credit or a different product. Buyers are responsible for the cost of return postage. Please do not return any items without first contacting us.
Please note the following exceptions to our policy:
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
- Contact us via our contact page or email info@beforethehighstreet.com - please include your order number in the message.
- Let us know the products you wish to return from your order.
- Send your item to us via the post office using the address provided by us.
- Retain your proof of postage.
- Once we receive and review your return we will then issue your refund.